Best Western Orlando Gateway Hotel – A Favorite for Families in Orlando

The room had two comfortable double beds, accommodating my family easily. It was particularly helpful to have a spacious layout allowing us to relax after long days at theme parks. The air conditioning unit functioned quietly and efficiently maintaining a comfortable temperature, even during peak afternoon heat. The room also included a mini-fridge.

The front desk staff was helpful arranging shuttle services and providing local dining recommendations. Their proactive assistance made navigating the area straightforward. Octavio, the breakfast host, offered really good attentiveness, ensured we had everything needed, and frequently checked on our satisfaction. EVERY staff encounter was efficient.

The pool area included ample seating and a dedicated shallow end for children, ensuring a safe recreational environment. The on-site gym included three treadmills and two stationary bikes, offering basic fitness options. It allowed me to maintain my workout routine. The free parking availability removed any additional expenses.

The staff consistently shows care, ensuring guest needs are met. Rachel at the deli was particularly attentive.

My king room included fresh towels delivered daily. the rooms were cleaned regularly. the shower had good pressure, hot water, and plenty of space. This was very useful, especially for a tall person.

The pool was clean. i also noted that the hotel offers a gift shop. It sold necessities, including detergent, a detail i found helpful .

the breakfast buffet allowed a quick meal before heading out. i appreciated this convenience. also the option to get food from the restaurant to take to the room would be great.

the location allowed easy access. it is on universal blvd, near i-drive. free shuttle service to the parks worked well for our group.

the hotel included a nice pool and a hot tub. the pool area featured several loungers and shaded spots. there was also a snack shop where i could buy drinks and souvenirs.

the location was very convenient to many activities. numerous restaurants and stores were within walking distance. it was a reasonable distance to attractions, and sidewalks made getting around easy.

The staff were very attentive and helpful (especially the front desk). luciana provided extraordinary customer service. She went above my needs and was very professional. john was also very kind .